[NY] Tesla is saying they’ll sell our car if we don’t pick it up Saturday, but that’s the day it arrives and the contract says we have a week to pick it up.

So we finally ordered our Tesla, a few days ago we got an alert saying our car will be ready for pickup Friday. But the bank loan is in my mom’s name and she’ll be out of town and unable to pick it up, so we need to reschedule. We try calling and emailing Tesla multiple times to no response or reply. Finally, yesterday we get an alert saying the pickup got pushed back to Saturday. We still can’t make it since my mom will be out of town. Finally now we get into contact with them and they say “you have to pick it up Saturday or we’re putting it up for sale because it’s the end of the month and we have to close out sales” or something like that, I’m just hearing the story through my parents. When mentioned the contract says we have a week for pickup they just scoff and say “oh that’s wrong” but the contract says nothing about closing out numbers or sales or whatever they mentioned and they’re not answering calls today either. Is there anything we can do since they’re not following the contract or are we out of luck?

Written By: OctaneDuck3713
Source: https://ift.tt/2JN5LkZ